How this shift impacts realtors in Cyprus!
Jan 22, 2024
History's repeating in real estate, but with a twist. Venture capitalists are pouring billions into the sector, inventing new models to transform how real estate transactions happen. It's a financial revolution, where the focus has pivoted from the property to the transaction. Why? To tap into new revenue streams like finance, insurance, mortgages, and agent commissions, enhancing client experience in the process.
Big Disruptors are gaining market power, shifting from an open ecosystem to walled gardens. Think Netflix or Apple TV, creating exclusive content to attract customers. Real estate's doing the same with exclusive listings and off-market homes – you won't find these properties anywhere else.
The industry's becoming exclusive. Properties are now exclusive to certain real estate agencies (disruptors), like how Netflix and Disney+ have exclusive shows. This evolution from information gatekeepers to transactional powerhouses is creating a new ecosystem of walled gardens.
In the past, agents hoarded information. Then came transactional websites with comparative data. Now, it's about exclusivity and seamless experiences. Our MResidence-Now app, for instance, is like the “Uber” for property viewings. And our website? It's a virtual market dynamo. An elevated experience you won’t find anywhere in Cyprus.
Disruptors earn their title by innovating and creating new ways for customers to connect with their dream homes. A part of this innovation comes down to an agency’s business model, with two new business models making their mark in the industry.
When it comes to new business models, let's cut to the chase: iBuying and Power Buying are turning real estate on its head. Take iBuying, for instance. This isn't some fancy trend; it's a major disruptor. Companies like Opendoor aren't playing the old game of just buying and selling properties. They're bringing something new to the table: speed, certainty, and ease. Sure, they're losing money – Opendoor's in the hole for $1.2 billion.
But don't miss the point: it's not about making a quick buck off a house flip; it's about changing how real estate transactions happen. To put it simply, it’s not about the house, it’s about the transaction.
Then you've got Power Buying. This isn't just about selling fast. It's about giving buyers the upper hand. This model lets people lock in their new home before they even sell their old one. It's like fintech shook hands with real estate, creating a smooth buying experience.
Why's this a big deal? Because buying a home isn't just a transaction; it's an emotional journey. Power Buying taps into that excitement. It's about making the dream of a new home a reality, faster and without the usual headaches.
In Cyprus, the real estate market is globalizing, especially if the Schengen Agreement gets signed. Realtors here need to wake up to this reality. Traditional methods won't cut it; it's about mastering transactions and delivering standout client experiences. Venture capitalists are already investing in proptech – automated rentals, property analytics, VR tours, smart home automation, blockchain transactions. That's where the real estate market is heading, and Cyprus must be on that train.
In this context, how you compete as a realtor in our evolving market is a top priority. Here’s the kicker: realtors need to offer something unique, something technology alone can't. Exceptional customer experience, sophisticated teams, service orientation – that's the future of realty. It's no longer about just the house; it's about mastering the transaction.
Agents need to compete where they can win. Focus on the unscalable – relationships, communication, trust, support. That's where technology can't touch. Customer service is the golden ticket. Many realtors think they're winning, but in reality, they're dying so slowly that they can’t even see it. The key is to compete intelligently.
Focus on what matters: driving transactions and becoming the realtors of choice by building walled gardens. Adapt or fade away – that's the real estate game now.
Choose our visionary brand - champions of disruption, pushing entrepreneurs and innovators in the industry to turn their dreams into reality. Connect with me to discuss your next move.
Until Next Time,
Nikolas Michalias