It’s about customer obsession, experience, and instant action
Sep 6, 2024
We were always looking ahead of the curve, and at the start we focused on “search, find, match.” But we saw the limitations of that model and increased our resources to invest in your experience. M.Residence wasn’t satisfied with just being another display-listings website. We wanted more for our clients.
So, we wondered how we could evolve from a basic property website into a comprehensive digital transactional ecosystem. In 2024, after years of planning, designing, and back and forth we proudly introduce M.Residence 2.0, a self service real estate experience. From search-and-match websites transforming into an end-to-end transactional real estate platform that you can actually reserve and pay for a home instantly, online and on demand.
A shift from just displaying properties to enabling full-service, self-directed transactions. From bricks, to clicks. Schedule a viewing, rent a home instantly, make an offer—all with a click of self-service. M.Residence 2.0 puts users in control.
When we launched M.Residence 1.0, it was a solid start. Users could browse listings, save favorites, and make simple inquiries, but it just wasn’t quite there yet. But we quickly realized this wasn’t enough. People wanted more than just matching their wants with available properties; they wanted action.
So, we introduced M.Residence 1.5, adding the ability to make instant offers, schedule instant visits, and even negotiate—all online. Real estate was starting to get a lot less complicated.
But we didn’t let that stop us. We wanted to offer more than convenience; we aimed to create an experience that was smarter, more personal, and more empowering. A never ending obsession of customers and of customer experience.
Now, M.Residence 2.0, with its flagship Application and Rentonline platform, is about experience and connectivity. Think “one click, and magic happens.” Just like Netflix changed how we watch movies, we’re changing how people buy, sell, and rent homes. With a relentless focus on our customers and machine learning, our platforms provide personalized property recommendations, self-service tools for instant home rentals, and online tours.
We’re building more than just a platform; we’re creating a digital ecosystem. M.Residence 2.0, with the addition of Rentonline, integrates every aspect of the home transaction journey. Meaning, a user can actually transact from end-to-end, saving them time, money, and stress.Optimized for mobile and accessible from any device, it’s a fully digital experience for today’s digital nomads and tomorrow’s smart homeowners.
This phase of instant access to real estate—where control shifts to the user, where experiences are personalized, and technology makes it all seamless. M.Residence 2.0 leads the way in digital real estate, providing a simpler, smarter way to buy, sell, and rent. It’s about M.Residence’s customer obsession, experience, and instant action.
So, if you’re ready to move beyond the old ways and embrace a new era in real estate, we introduce you to M.Residence 2.0, a platform that makes this transformative journey meaningful for you. M.Residence is a leader in online real estate that intentionally elevates the real estate experience by allowing people to actually transact, pay and enjoy an instant online self service, and interactive experience from end-to-end.
Connect with our digital ecosystem at - M.Residence, Rentonline MresidenceNow - where we make the journey from traditional to modern easier to access and simpler to use.
Until Next Time,
Nikolas Michalias